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Head of Digital Product (FS)

Job description

Main Duties & Responsibilities:

  • Responsible for developing and executing the digital product strategy aligned with the company's overall vision and goals.
  • Ensure the successful delivery of digital solutions that enhance customer experience and drive business growth.
  • Lead and mentor a team of product managers, designers, and developers, fostering a collaborative and innovative work environment.
  • Conduct market research and competitive analysis to identify trends, opportunities, and customer needs.
  • Work closely with cross-functional teams, including marketing, sales, and IT, to ensure seamless integration and alignment of digital products.
  • Champion a customer-centric approach, ensuring that digital products meet and exceed customer expectations.
  • Establish KPIs and metrics to track product performance and drive continuous improvement.
  • Stay abreast of emerging technologies and industry trends to drive innovation and maintain a competitive edge.


Candidate Profile:

  • Bachelor's degree in Business, Computer Science, or a related field, MBA or equivalent advanced degree preferred.
  • Minimum of 10 years of experience in digital product strategy, development and management, with at least 5 years in a leadership and regional role within the insurance / financial services / MNC environment.
  • Strong leadership skills with a track record of managing and developing high-performing teams.
  • Customer-centric mindset with a passion for enhancing user experience.
  • Strong collaboration and communication skills in English & Bahasa Melayu.
  • Knowledge of compliance and regulatory standards in the digital space.
  • Only local Malaysians will be considered.

How to Apply?

To apply, please click "APPLY NOW" or email Moon Thai at Moon.Thai@ambition.com.my. Data provided is for recruitment purposes only.

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend