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Regional Senior Manager, CRM

Job description

An international retail brand is seeking for a Senior CRM Manager to join their expanding team to support the SEA market.


Key Responsibilities:

1. Develop and implement CRM strategies to drive customer acquisition and retention.
2. Analyse and evaluate existing CRM softwares and tools to identify areas for enhancement.
3. Devise campaigns through various channels to increase customer engagement.
4. Prepare customer mapping and data management to implement smooth customer journey.
5. Measure performance of campaigns and current initiatives to identify effectiveness.

Skills & Experience Required:

  • Holds a Diploma/Bachelor's degree in Marketing or similar.
  • At least 5 - 7 years of experience in CRM management, customer loyalty marketing, or similar.
  • Has strong stakeholder management and analytical skills.

To apply, please click "APPLY NOW" or email Sabrina Ng at sabrina.ng@ambition.com.my. Data provided is for recruitment purposes only.

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995| Company Registration Number: 201301019088 (1048918-T)

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend