Program Manager

Our client is a global electronics manufacturer that is seeking to hire a Program Manager.

Key Responsibilities:

• Act as the primary communication liaison with customers.
• Advocate for customer needs and ensure alignment with factory operations.
• Effectively communicate customer requirements to internal teams.
• Coordinate cross-functional teams at the operational site and with customers.
• Collaborate with planning and purchasing teams to ensure order fulfilment.
• Manage forecasts, purchase orders in ERP systems, and oversee on-time delivery performance.
• Arrange shipments per customer requirements and provide packing lists and invoices.
• Analyze changes in customer demand or sales trends weekly and communicate updates.
• Adhere to company policies and procedures while performing assigned tasks.
• Conduct contract reviews and assist with after-sales service.
• Support Engineering Change Notice (ECN) implementation.
• Update management and other stakeholders on project progress and address schedule changes.
• Assist sales and application teams with complex customer inquiries, including quality concerns.
• Host customer visits and prepare presentations for site meetings.
• Foster collaboration with engineering resources and external industry partners.
• Ensure compliance with safety and health policies and participate in workplace programs such as quality audits, safety initiatives, and 5S practices.
• Quality Management System (QMS) Responsibilities:
• Support and promote the company's Quality Policy and objectives.
• Continuously seek performance improvements to enhance QMS effectiveness.
• Understand the implications of non-conformance with QMS requirements.
• Familiarize with QMS documentation and its updates.
• Ensure personal contribution to product and service conformity.
• Commit to upholding professional conduct and safety standards.

Skills & Experience Required:

• Bachelor's degree in engineering.
• Minimum 5 years of experience in the electronics industry, with at least 2 years in project management.
• Prior experience as a project coordinator in the EMS sector.
• Expertise in defining program scopes, objectives, plans, budgets, and performance metrics.
• Strong project management, business analysis, and sales skills.
• Proven ability to develop forecasts and address project variances effectively.
• Strong technical knowledge, business acumen, and stakeholder management skills.
• Proficient in English (written and oral).
• Excellent interpersonal and communication skills for engaging with diverse stakeholders.
• Experience in purchase order (PO) management.

To apply, please click "APPLY NOW" or email Shan Li at shanli.ong@ambition.com.my. Data provided is for recruitment purposes only.

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend