Compliance Manager (Facilities)

Objective:

Lead the establishment and enhancement of compliance standards, and develop and promote an effective Compliance Program to ensure adherence to internal and external regulations and laws.

Main Responsibilities:

• Oversee the maintenance and continuous improvement of the company's Compliance Management System (CMS) and related documentation.
• Key goals of the CMS:
  • Ensure proactive compliance management in line with ISO 37301 and all relevant laws, regulations, and client requirements.
  • Develop, maintain, and improve instructional documents (e.g., Code of Conduct, Compliance Guidelines).
  • Establish compliance rules for the organization.
  • Ensure adherence to internal and external regulations.
  • Maintain and enhance the CMS.
  • Implement and maintain a reporting channel for compliance cases.
  • Manage compliance case operations and conduct internal investigations.
  • Raise awareness of compliance through staff training programs.
• Contribute to the development and maintenance of compliance documents and processes.
• Actively identify and manage compliance risks.
• Develop compliance controls to ensure regulatory adherence.
• Document and manage compliance cases, including conducting investigations when necessary.
• Promote a holistic understanding of compliance, leveraging synergies between Compliance Management and the Internal Control System.
• Ensure the CMS aligns with the Integrated Management System (IMS).
• Maintain and expand positive relationships with all data centers and departments.
• Contribute to management reports on compliance topics.
• Advise employees and business departments on compliance-related matters.
• Support the Commercial unit with client requests, contracts, and audits.
• Assist the Director of Compliance and contribute to a positive team culture.

Requirements:

Professional Skills:

• University degree (Master/Diploma preferred) or equivalent professional experience.
• Professional experience in Compliance Management.
• Additional relevant training/qualifications are desirable.
• Knowledge of relevant ISO standards (e.g., ISO 19600, 37301).
• Several years of experience in a compliance department, consulting firm, audit department, or similar.
• Fluent in English; multilingual skills are an advantage.

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